About

Mystery Shoppers Ltd are specialists in mystery shopping and customer satisfaction research.

Mystery Shoppers Ltd are specialists in mystery shopping and customer satisfaction research.

The company was set up in 1991 by Paul Grafton, a certified Management Consultant and former British Airways Inflight Product and Cabin Crew Training manager.

Our headquarters are in Devon, but we have offices in London and Bulgaria as well as franchises in  Kenya, Botswana and Myanmar.

We are company partner members of  the  MRS and MSPA.

 “Our policy is to provide all of our clients with an individual, high quality service which is excellent value for money.”

Paul Grafton, Chairman

    

 “Our policy is to provide all of our clients with an individual, high quality service which is excellent value for money.”

Paul Grafton, Managing Director

Included in our fantastic database of 256,000 shoppers are: - Over 100 professional Mystery Callers

  •      Over 100 professional Mystery Callers
  •      Over 200 professional Video Mystery Shoppers
  •      75 certified Website Assessors
  •      Almost 2,000 certified Audio Shoppers
  •      Foreign language speakers
  •      Panel of disabled shoppers



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Copyright 2018 Mystery Shoppers Ltd 01409 255025 enquiries@mystery-shoppers.co.uk
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