We are members of the MSPA
(Mystery Shopper Providers Association)
Company Partners of the MRS
(Market Research Society).
Becoming a Mystery Shopper
Important Information - Scam Mystery Shopper Emails - Click here for more info
Recruitment
Initially, we will add you to our database of Mystery Shoppers. Then, when we need someone in your area who matches your profile, we'll give you a call and describe the project to see if you are interested.
Sometimes a local supervisor will arrange to meet you for a mini-interview - sometimes we will do that by 'phone. Sometimes we ask you to carry out a 'dummy' Mystery Shop so we can check your ability to provide clear and objective reports, however If you have been a Mystery Shopper before or have been recommended by someone we know, this may not be necessary.
Assignments
Some assignments are one-off, taking maybe an hour or so of your time, some are virtually full-time. Some will need only a written or telephone briefing; others will need you to attend a training session.
While some assignments may seem attractive - for example, an aircraft journey or a meal in a restaurant - all require a conscientious and diligent approach. You will not be able to sit back and enjoy the flight or meal because you will be constantly taking mental notes and discreetly jotting down key notes when the opportunity arises.
Pay
For most assignments we will tell you in advance how much we will pay, rates may vary if we need people with specific attributes such as professional expertise. We will also tell you how much we will pay for travel and any spending limits which apply. If you are able to make a purchase and the goods would be something you would normally buy anyway, you may be able to keep the goods in lieu of payment. If the goods need to be returned, we will advise you of the arrangement we have made.
Training
You can undertake our web-based mystery shopper training programme and you can take a test based on that programme which if you are successful leads to the award of a certificate and priority in being offered assignments in your area. If you would like to register with us, please fill out our online application form by clicking the link below.
Regrettably we are unable to accept postal applications.
