Before applying, we recommend you read this page to find out what is involved in being one of our mystery shoppers. We also recommend that you read our FAQs and Terms and Conditions for more information.
Once you have registered as a new shopper, we will add you to our database of Mystery Shoppers. Then, when we need someone in your area who matches your profile, we'll contact you via email or phone with some information about the assignment to see if you are interested. Once you have registered, you can also look for available assignments in your area by logging into the Agent Site and searching Available Assignments.
Assignments can vary from a quick survey to a weekend stay – it all depends on what projects we are working on at the time. While some assignments may seem attractive - for example, an aircraft journey or a meal in a restaurant - all require a conscientious and diligent approach. You will not be able to sit back and enjoy the flight or meal because you will be constantly taking mental notes and discreetly jotting down key notes when the opportunity arises.
For most assignments we will tell you in advance how much we will pay, rates may vary if we need people with specific attributes such as professional expertise. We will also tell you how much we will pay for travel and any spending limits which apply. If you are able to make a purchase and the goods would be something you would normally buy anyway, you may be able to keep the goods in lieu of payment. If the goods need to be returned, we will advise you of the arrangement we have made.
If you would like to register with us, please fill out our online application form by clicking the registration link below.
Regrettably we are unable to accept postal applications.