We are members of the MSPA
(Mystery Shopper Providers Association)
Company Partners of the MRS
(Market Research Society).
Web-based Reporting
There are a number of options, all tailored to a Client’s specific needs:
A secure website can be created to give access to all individual assessments via a table showing which assessments are complete. Some Clients require this be made available only at the end of each Wave in order to avoid alerting managers as to when an assessment is due/complete, so they can never be confident that no assessment will take place that week.
A secure online data summary can be made available which enables authorised users to drill down from corporate results to department results to individual assessments, and to select data by Wave, time period and sub-unit group (such as Branch, Region, Area, Department, Directorate, Business Manager, Retail Manager and Business Unit).
Online data summaries are specifically designed to meet the needs of each Client in terms of charts, graphs and other forms of summary.
For an example of this facility click here.
