It's not just shopping

Mystery Employees

Mystery Employee programmes are a great way to assess the satisfaction level, quality and compliance throughout the onboarding process from recruitment and interviews, to training and induction. 

The Mystery Employee can give real-time information on what the atmosphere is like, what happens in real-life situations and what it’s like working day to day in your business. 

Objective Feedback

Mystery employees are able to give honest feedback enabling you to understand how your internal processes are perceived by new and prospective employees.

Struggling to recruit?

Our mystery employees can gather insight as to what might be putting people off! They can even compare your recruitment process against your competitors.

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Request Information

If you’re looking to improve the success and service of your business, then provide us with a little bit of information on what you are looking to achieve and we’ll get back to you.

“We’ve used Mystery Shoppers for a number of years and they’ve always delivered a reliable service that gives us a valuable insight into our shops and our day-to-day customer service.”
HBH Woolacotts
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