It's not just shopping
There are many ways in which mystery shopping is beneficial in the Education Sector; we’ve helped:
- Universities and Colleges assess and improve their application process and Open Days.
- Accommodation Providers assess how their inbound enquiries are handled.
- Exam Boards test whether candidates are able to cheat without being caught.
- Test Centres measure their compliance to government standards in regards to ID.
We can send mystery students to your University or College open days (with a guardian or alone) and report back on the experience. We can assess:
- Enquiry & response tracking
- Booking process
- Procedure compliance
- Open Days
- Information received
- Follow up contact
find out more
If you’re looking to improve the success and service of your educational establishment, then provide us with a little bit of information on what you are looking to achieve and we’ll get back to you.