It's not just shopping

Mystery Students

There are many ways in which mystery shopping is beneficial in the Education Sector; we’ve helped:

  • Universities and Colleges assess and improve their application process and Open Days.
  • Accommodation Providers assess how their inbound enquiries are handled.
  • Exam Boards test whether candidates are able to cheat without being caught.
  • Test Centres measure their compliance to government standards in regards to ID.


Assessment Areas

We can send mystery students to your University or College open days (with a guardian or alone) and report back on the experience. We can assess:

  • Enquiry & response tracking
  • Booking process
  • Procedure compliance
  • Open Days
  • Lectures
  • Information received
  • Follow up contact
find out more

Request Information

If you’re looking to improve the success and service of your educational establishment, then provide us with a little bit of information on what you are looking to achieve and we’ll get back to you.

“I worked with Mystery Shoppers on a pilot scheme to establish current company benchmarking standards and to earmark areas for further improvement ... I found the MSL team easy to work with, diligent and professional throughout ... I would have no hesitation in enlisting their services again or referring them to other clients, as working with them has been very beneficial for our business.”
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