Shopper News

If you’re the manager of a team at work (or would like to be…) click 'read full article', we’ve got something for you.

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We asked a mystery shopper what advice they would give to other shoppers who are interested in completing a website assessment.

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We asked a mystery shopper what advice they would give to other shoppers who are interested in completing a charity fundraiser mystery shop.

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We asked a mystery shopper what is was like to complete a 2-part assignment; a phone call to book an appointment and then attending the appointment.

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We asked a mystery shopper what their sign-up experience was like.

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Website assessments are a great way to earn money from the comfort of home. They involve you navigating a website (which we’ll specify) whilst recording yourself. Here's how it's done...

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For some assignments, you might have seen that the Shopper Brief requirements ask shoppers to take pictures which show the date and time on the picture. Here's how...

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We've made a short guide to help you find assignments nearby, using the city search function on the shopper portal.

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Did you know that you can access your shopper portal on your mobile phone by downloading our Mystery Shoppers Mobile app? We've created a short video guide to show you how it works.

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When you sign up with us to be a mystery shopper, we'll send you email notifications when there are assignments available near you. Sadly, our emails sometimes get lost on their way to your inbox, often finding themself in your junk or promotions folder. To make sure you recieve all of emails please add us to your address book, in order to stay updated with shopper assignments, see our shopper newsletter and more! New shoppers, you will need to add us to your address book to ensure that you recieve your verification link, to allow you to start applying for assignments.

To help you out we have devised a guide on how to add contacts to your email address book.

 

 

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Stay safe and stay busy - earn money from home with mystery calls, emails, website and social media assessments

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Here at MSL, we check through every assignment that shoppers submit to us. This means that every year, around 60,000 assignments are carefully checked to ensure that the assessment contains all of the detail that our clients require including any evidence such as photos, audio or video clips.

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The IT Department here at MSL Head Quarters offer 3 suggestions on how to quickly spot a scam email.

 

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The geeks at MSL HQ take a look at the best apps for Mystery Shoppers to use, whether out and about or at home completing assessment forms.

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1. Keep us in the loop

2. Use the old dog 'n' bone

3. We love technology!

3. We're here 9 'til 5

5. Know your grading

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As a nation, we’re not big fans of confrontation are we? Especially when we’re out Mystery Shopping; we want to get in there, do our assignment and get out without being suspected.

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Certifications can be one of two things; a poll or a qualification. Find out more about them here.

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New to Mystery Shopping?  Check out our list so you’ll know the types of things you might be asked to report on.

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A way to capture the customer's experience using covert recording equipment.

As video mystery shopping is rapidly increasing in popularity, we're looking for more video mystery shoppers to join our panel.

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This anonymous survey should help us to improve the experience you have as one of our shoppers.

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We know that every mystery shopping company handles shopper pay differently, but we like to be as transparent as possible so that our shoppers know when they should expect payment.

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The screenshot function on smartphones or tablets can be a very useful tool. In just a few taps, you can take a snapshot of what's showing on your screen and most devices will automatically save this so you can easily find it later on.

We often ask our shoppers to provide us with screenshots for various different reasons, so here's how to do it...

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After you have done your mystery shopping assignment, you will be required to complete an online assessment form which will usually include a combination of answer options and comment boxes. The comments you give help the company you've mystery shopped to understand the answers you've provided and are hugely valuable.

If you use your smartphone or tablet when completing your assessment form, you can turn on 'voice typing' and dictate the comments to your phone which will type out the text for you.

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Latest News


The Honest Manager - Sophie Grafton Coaching Launch

A Shopper's Review - Completing a Website Assessment Mystery Shop

A shopper's review - Completing a Charity Fundraiser Mystery Shop

A Shopper's Review - Completing your first assignment for Mystery Shoppers Ltd

A Shopper's Review - What is was like when registering as a Mystery Shopper

Shopper Tips - How to complete a website or app assessment

Shopper Tips - Do you want to know how to make your assessment forms mistake free?

Shopper Tips - Timestamp Camera app

Shopper Tips - Finding Assignments using the City Search

Shopper Tips - Using the Mystery Shoppers Mobile app

Shopper Tips- Adding contacts to your email address book

Stay safe and stay busy - earn money from home with mystery calls, emails, website and social media assessments

Shopper Tips - Getting started a quick guide for new shoppers

Shopper Tips - Keep Your Shopper Grade High and be Picked for More Assignments

Shopper Tips - 3 Quick Tips to Check if an Email is a Scam

Shopper Tips - Our Top 5 Apps for Mystery Shoppers

Shopper Tips - If there were 5 things we could tell our shoppers, they would be…

Shopper Tips - Keeping it real (mysterious)

Shopper Tips - What are Certifications?

Shopper Tips - 5 Common Mystery Shopping Questions

Shopper Tips - What is Video Mystery Shopping?

Shopper Tips - MSL Retail

Would you give us some feedback so we can improve?

Shopper Tips - Checking to see if You've Been Paid

Shopper Tips - Taking a Screenshot on Your Phone

Shopper Tips - Use Voice Typing on Your Phone

Shopper Tips - What is a fundraiser assessment

Shopper Tips - What are pricing assignments

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