Here at MSL, we check through every assignment that shoppers submit to us. This means that every year, around 60,000 assignments are carefully checked to ensure that the assessment contains all of the detail that our clients require including any evidence such as photos, audio or video clips.
The IT Department here at MSL Head Quarters offer 3 suggestions on how to quickly spot a scam email.
The geeks at MSL HQ take a look at the best apps for Mystery Shoppers to use, whether out and about or at home completing assessment forms.
1. Keep us in the loop
2. Use the old dog 'n' bone
3. We love technology!
3. We're here 9 'til 5
5. Know your grading
As a nation, we’re not big fans of confrontation are we? Especially when we’re out Mystery Shopping; we want to get in there, do our assignment and get out without being suspected.
Certifications can be one of two things; a poll or a qualification. Find out more about them here.
New to Mystery Shopping? Check out our list so you’ll know the types of things you might be asked to report on.
A way to capture the customer's experience using covert recording equipment.
As video mystery shopping is rapidly increasing in popularity, we're looking for more video mystery shoppers to join our panel.
Our retail shop is now open - visit www.msl-retail.co.uk for all your professional camera system needs.
This anonymous survey should help us to improve the experience you have as one of our shoppers.
We know that every mystery shopping company handles shopper pay differently, but we like to be as transparent as possible so that our shoppers know when they should expect payment.
The screenshot function on smartphones or tablets can be a very useful tool. In just a few taps, you can take a snapshot of what's showing on your screen and most devices will automatically save this so you can easily find it later on.
We often ask our shoppers to provide us with screenshots for various different reasons, so here's how to do it...
After you have done your mystery shopping assignment, you will be required to complete an online assessment form which will usually include a combination of answer options and comment boxes. The comments you give help the company you've mystery shopped to understand the answers you've provided and are hugely valuable.
If you use your smartphone or tablet when completing your assessment form, you can turn on 'voice typing' and dictate the comments to your phone which will type out the text for you.
Latest News
Getting started - a quick guide for new shoppers
Keep Your Shopper Grade High and be Picked for More Assignments
3 Quick Tips to Check if an Email is a Scam
Our Top 5 Apps for Mystery Shoppers
If there were 5 things we could tell our shoppers, they would be…
Keeping it real (mysterious)
What are Certifications?
5 Common Mystery Shopping Questions
What is Video Mystery Shopping?
MSL Retail
Would you give us some feedback so we can improve?
Checking to see if You've Been Paid
Taking a Screenshot on Your Phone
Use Voice Typing on Your Phone
What is a fundraiser assessment?
What are pricing assignments?
